Indoor Navigation App for Patients and Visitors
Navigating your way through a healthcare facility can be confusing and can lead to missed or late appointments, increased frustration, and lost productivity for patients and staff.
Our Wayfinding Solution works much like a GPS that’s customized for your facility.
Bluetooth® Wireless Technology-Based Positioning App
Our Wayfinding Solution seamlessly integrates powerful location-identification software with strategically placed readers and gateways throughout a building or campus. This creates a user-friendly, step-by-step, turn-by-turn map that guides users from the parking lot to their destination with ease.
Users have multiple options for interacting with the system, including a downloadable application for iOS or Android on their mobile device, a web-based version, or kiosks located throughout the facility. The system also uses audio or text prompts to notify patients and other users if they deviate from their intended path, similar to GPS.
However, unlike GPS, our solution offers precision location identification within a range of 1-2 meters and can even detect the specific floor a person is on, rather than just providing an aerial view. This level of accuracy translates into an enhanced patient/visitor experience and a more efficient workplace for staff.
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Fewer missed or late appointments
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Customized traffic flows to avoid bottlenecks
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Support of social-distancing policies
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Less reliance on staff to provide directions
How Does the Digital Wayfinding System Work?
Take the case of a hospital or other healthcare facility. We have patients covered from before they even arrive. The appointment confirmation will include a link to access the wayfinding system. From there they are assisted with:
PARKING
Patients & visitors are directed to the closest garage where arrival is detected & parking location is saved
DIRECTIONS
Step-by-step guidance throughout entire visit
MEETING OTHERS
Patients and visitors can locate each other and meet
LOCATION-SPECIFIC ALERTS
People using the system in a specific zone can be alerted should the need arise
DEPARTURE
Because their parking location was logged, directions back to patient and visitor vehicles are provided
This is all done without tracking any personal or identity information.
Once the patient has left the campus, the tracking capabilities are gone.
Indoor GPS Compatible With
Major Infrastructure Systems
Our system is compatible with all sorts of infrastructures — be they EHR systems, appointment-scheduling apps or networking leaders — from providers including Cisco, Mist/Juniper, Siemens/Enlightened and HP/Aruba, to name a few.
MapKit
Responsible for rendering map, POIs, routes and navigation UX/UI
Location Kit
Integrating device position, managing zones, proximity actions and other location-based services
CMS Kit
Data integration with our CMS, or using data from client CMSI
Analytics Kit
Reporting & analytics on user traffic flows, dwell time, behaviors, etc.
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